Blog

What You Need To Know Before Choosing a Water Damage Recovery Company

by Manager

No matter how much of a do-it-yourselfer you may profess to be, there are some issues around the house that even you shouldn’t try fixing. One of those problems that every homeowner dreads is water damage. Dealing with water damage in your home is often an overwhelming problem to solve. It’s a disaster that, while often unexpected, usually leads to expensive consequences.

That’s why a trusted professional must be brought in to fix this frustrating issue. But who do you call? How do you know you are trusting the right company to fix the issues correctly and quickly? Here are a few tips to consider before hiring a professional contractor to repair severe water damage in your property.

Know What Jobs Will They Take

Some water damage repairs company carefully consider what jobs to take, and the weather often makes a big impact on which sites they choose to fix. For example, if there has been an extensive presence of heavy rain, or if that rain falls sideways, that is all the reason some companies need to refuse to work on certain sites. You need to hire a contractor that can expertly repair any water damage, regardless of the cause, immediately and correctly.

Avoid A Full-Service Company

That may seem like strange criteria when you are pricing and researching water damage repair companies. But we firmly believe that you can either be okay at performing a lot of tasks, or you can be an expert in performing one or two tasks. The contractors they say that they are good at every possible repair are often too good to be true. Not to mention, full-service companies have an incentive to replace rather than repair, which means more money out of your pocket.

Read the Reviews

Check the internet. Yelp, Angie’s List, Google, and the Better Business Bureau will have reviews and testimonies reflecting the work and quality of the company you are researching. A company that has good reviews usually deserves them and, when things go wrong, will work harder to correct those hiccups to preserve their reputation.

Ask if the Company Does Program Work

Ask the company if they do “program work” for your insurance company. “Program work” is when the insurance company makes a deal with the restoration company to have them do it their way. The restoration company then works for the insurance company instead of the insured party. While this isn’t necessarily a dealbreaker, sometimes you get a better job from a company that isn’t beholden to the insurance company.

Check for Their Contractors License

When things like carpet pads, drywall, and cabinets are removed, the company must have a contractor’s license. Contractor’s licenses don’t always match the name of the business, so ask the company for the license number. That way, you can look it up on the Contractor State License Board. You can even request the company to send you a certificate of proof that they have workman’s compensation and liability insurance.

It’s understandable to become initially overwhelmed when you discover water damage has negatively impacted your home or business. But there’s no need to panic; you are in capable hands when you hire the experienced, well-trained team at Water Damage Recovery.  We understand that water damage to your home or business turns your already chaotic and stressful life upside down, and we will do whatever it takes to quickly turn your life right-side up again.

To schedule an appointment, call 510.351.7510 or click here.

September – How to Handle Water Damage and Mold

by Manager

1. Begin by trying to lower the humidity inside your home. If its possible to
obtain a dehumidifier, install it in the most affected area. (Home Depot or
equipment rental companies have dehumidifiers.)
2. Any drywall, carpet and pad, baseboards or flooring needs to be
removed to expose the wood framing behind.
3. Once the wood framing is exposed, put fans on the wood to push airflow
across the surface.
4. If you have a crawlspace and its insulated, remove the insulation. It is going
to help dry out the subfloor faster.
5. If you have mold, please wear a respirator. The mold drywall can be
bagged up.  The framing behind should be sprayed down with an antimicrobial
spray. Due to this being a emergency situation if the only thing
available is bleach, use bleach but dilute it 1 part bleach 10 part water.
Wipe the wood with a clean rag after you spray it.
6. If you have a moisture meter, the dry standard for wood is around 12-
16% if your in that range its considered dry.
7. Getting airflow and lowering the humidity in your home, combined with
removing what is wet, is crucial immediately after a water damage.
8. Please feel free to call me anytime with any questions day or night. I am
serious. I am a Texan as well and want to help in any way possible!
Jorge Perez 408-655-8312

August -Things Homeowners Do to Cause Water Damage

by Manager
​Piping in our homes and yards is like the veins and arteries in our bodies. When we eat fatty foods, act like couch potatoes or smoke cigarettes, the piping can get clogged or even blocked. ​When we eat right, exercise and avoid bad habits, ​we usually don’t have a problem.​ ​When pipes are uncared for or ​abused, they can be damaged or compromised – and things can go ​very wrong
        . 6307672876_b73164a218_b.jpg

We Ignore the Obvious

one of the least obvious ways homeowners can cause water damage to their home is by neglecting one of the first things people see on a home – their gutters. Gutters ​filled with leaves, sticks and debris​ slow​ or completely block the flow of rainwater away from a home. The result? Water leak​s  through your roofor into your basement from your foundation.

We Plant the Wrong Lawn Decor

​t​he value of a home skyrocket​s​ with the help of a fresh coat of paint, new shutters and the right foliage. ​While trees provide shade, shelter​ ​and beauty, they can also wreak havoc on your water system. Roots from trees​ ​can find their way right into your septic tank, drainage system​ ​or water lines. ​A little botany research before buying a property with trees or planting new ones can save you thousands​.

We Mix Oil with Water

​The same concept of keeping fats out of our bodies applies to keeping fats and oils out of our water system. ​It only takes one pan of bacon grease to cause a blockage that won’t go away with a cardio class. Allow cooking grease to cool and toss it in the trash instead.
We Create a Bigger Problem by Fixing a Small One
A full bottle of Drano® down the clogged drain ​is what we’ve been taught on tv​. However, while these powerful chemical agents can disintegrate      clog-causing materials, they can also compromise the integrity of your piping or even create holes and leaks. Go to your hardware store, there are little plastic device that pulls out the most disgusting hairballs and grunge. One of the biggest problems is  dental floss in the sink and in the toilet.  If you can’t do it yourself, calling a plumber is cheaper than replacing the pipes. ​We think Garbage Disposals are magic, despite their obvious power, they can’t do everything.  Egg shells and potato peels, coffee and rice and pasta don’t get fully annihilated.  ​

When emergencies​ do ​occur, you need professionals who will respond to the problem quickly, efficiently and thoroughly. With Water Damage Recovery,​ our IICRC (Institute of Inspection, Cleaning and Restoration Certification)-certified technicians are available 24/7 to handle your water emergency. We serve San Francisco, Oakland, San Jose, Santa Rosa, ​Davis, ​Pittsburg, and surrounding areas. Call us at 510-351-7510 or visit our site to learn more about our services.

July-Top 10 Causes of Water Damage to Your Home

by Manager

Water damage occurs when excess water begins to pool in areas where it shouldn’t. Many different factors can create this excess water and contribute to water damage. When you are aware of the potential causes, you can take precautionary measures to help insure against a leak or flood. The more quickly you notice the problem, the less work the water damage restoration company will have to fix.

The top 10 causes of water damage include:

  • Drains Stop Draining

Drains that get backed up and blocked can leave standing water and eventually cause undue pressure in the pipe, which then causes it to burst or leak.

  • Leaking Garbage Disposal

As the unit ages, the bottom housing can springs leaks and flood cabinets with a mixture of food waste and water. If this happens, the disposal need to be replaced.

  • Running/Dripping Toilet

A running toilet can do more than make an annoying sound; it can lead to water damage if left alone long enough. Sometimes the cause is nothing more than a part that isn’t sitting right. A leaking toilet wastes a great deal of water and has a greater chance of overflowing and causing water damage.

  • Backed Up Sewer Lines

Backed up sewers can wreak havoc on a home, causing thousands of dollars in damage to floors, walls, furniture and electrical systems. Blockages due to tree roots or heavy rainfall can cause sewer lines to back up.

  • Sump Pump Failure

Water damage in the basement is quite common. However, no one ever said that is convenient. Either a defective pump, and old pump, or a power outage can prevent the pump from working.

  • Leaking Air Conditioner

Air conditioners in particular require regular servicing, and when not maintained properly they can cause moisture buildup. When the moisture cools, it can interact with mold spores in the air conditioning ducts and encourage mold to grow inside.

  • Water Heater Leaks

A water heater leak may seem like just a minor nuisance, but it can quickly turn into a big problem. Even a small amount of water will cause damage to your floors, sub-floors, and walls. In extreme cases, a catastrophic and complete water heater failure can cause a significant flood that could lead to hefty repair bills and damaged personal property.

  • Washing Machine Line Bursts

As household appliances get older, pipes begin to rust and crack and hoses can weaken. Washing machines are susceptible to deterioration, so keep watch on older machines.

  • Freezing Temperatures Burst Pipes

Dropping winter temperatures can cause extensive water damage as pipes begin to freeze and burst, causing damage to walls, ceilings, floors, carpets, furniture and other possessions. Even a small crack in your water pipe can leak enough water to flood your home.

  • Frozen Fire Sprinkler

When any portion of a sprinkler system is exposed to freezing temperatures, water in the piping can turn to ice, expand in volume, and produce thousands of pounds of pressure. The pressure can force sprinklers to operate and break fittings. As a result, water leaks from the system when the ice thaws.

It doesn’t take much water to do some serious damage to your home. Water Damage Recovery is a leading cleanup and restoration company serving the Oakland, San Jose, San Francisco and Sacramento areas. Since 1997 we have helped over 22,000 residential and commercial property owners minimize property loss while restoring their building to its safe, pre-incident condition. For more information on services we provide call 510.351.7510.

10 Things to Prepare For El Nino

by Water Damage Recovery

Property Manager Checklist

10 Things to Prepare For El Nino

With a greater than 90% chance that El Nino will continue through the Northern Hemisphere starting Winter 2015-16 and an 80% chance it continues through Spring 2016, we are tripling our office size and warehouse preparing to serve you.

Just Suggestions For You:

  1. Clear rooftops and gutters of debris
  2. Clear drains and storm drains near property
  3. Get a plumber to snake all lines to prevent backups
  4. Stock up on sandbags for flooding inside units and/or common areas
  5. Make sure flashlights are available
  6. Have a pre-disaster plan in place for all staff
  7. Have emergency kits, water, supplies, etc. just in case
  8. Inform residents of emergency plans and make sure they know where to shut off water and gas in case of an earthquake
  9. Have all emergency numbers and contacts in one central location accessible to all staff
  10. Choose your Emergency Service vendor now so they are prepared to serve you

Emergency Services vendors will be completely overwhelmed. When it rained for 11 days last December, we were getting calls from competitors asking us to take their best clients. Make sure you are on someone’s Priority Client List now!

Another Great (5) Star Review on YELP!

by Water Damage Recovery

The kind words of praise are a wonderful thing after working so hard as a team to get someone’s home back to a pre loss condition.  I do like this review.  It introduces us to several members of our team and speaks to the level of professionalism and coordination we have as a team.  I’ve been in the thick of it with all of these technicians and I trust and rely on them completely!  These home owners were in very good hands from the start and numerous team members came into play on their behalf.  This is how we are successful in providing emergency services restoration.  We are a highly trained and well coordinated team working on your behalf to get your home back to a clean and dry state.

WDR YELP

Rick Walker / AMRT, WRT

Welcome to the Water Damage Recovery Blog

by Water Damage Recovery

Here is where you can gain insights, facts and information regarding water damage restoration and mitigation. We’re constantly on the move, traveling from the greater Bay Area to the Sierra Foot Hills and everything in between.  Be it a straight up water damage where things are wet from a clean water pipe failure or a nasty sewage backup, our guys are both brave and experienced in what they do.  While the business of restoration cleanup seams straight forward, turns out there are strict and written protocols to ensure the health and safety of you, your family and our selves.  Stay tuned and check in to see what we are up to in the world of water damage restoration.

Rick Walker / IICRC AMRT, WRT