Real Customer Service Rep
Serving San Francisco, Oakland, San Jose and the Santa Rosa Area
Real Customer Service Rep
Serving San Francisco, Oakland, San Jose and the Santa Rosa Area
Since 1997, we have helped over 22 thousand residential and commercial property owners minimize property loss while restoring their buildings to their safe, pre-incident condition. Let us help you, too.
Property damage is unexpected and turns your life upside down. Whether it’s your home or business, a damaged building requires swift, expert service.
Fire & Water Damage Recovery (F&WDR) will get your building back to a safe, pre-incident state in an efficient and timely manner. Our experienced, well-trained team provides professional cleanup and restoration services to business owners, homeowners, and insurance and property management companies.
A prompt response is the key to reducing or eliminating the loss in water damage. Addressing the damage quickly will reduce health risks to people, reduce possible restoration costs, minimize the inconvenience, as well as reduce mold growth and other contaminants associated with water damage.
Let F&WDR remove the water and dry your property to minimize loss of production or downtime. In an emergency we can be on site at your property within an hour-and-a-half. We will work with you to maintain functional access and allow use of as much of your property as possible. That way your employees, customers and guests can continue to go about their business.
FWDR offers comprehensive mold removal services, ensuring a safe and thorough cleanup to protect your property and health. Our experienced team uses advanced techniques to effectively eliminate mold and prevent future issues. We construct temporary enclosures or compartments, so any contaminants are contained, captured and disposed of. These compartments are kept filtered during the entire process. The use of a third-party testing agent is usually preferred so mold samples can be tested in a lab and specifically identified. Also, these professionals provide a specific protocol to contain, treat and verify the area is mold free is upon completion.
In a structure fire, the first 24 hours after a fire are a critical time. Fast action by a qualified fire damage restoration company is vital to put a stop to the secondary damage caused by the smoke, heat and water from the fire suppression efforts.
As for wildfire, in addition to direct fire, smoke and heat damage, the soot and other contamination can cause severe damage to materials and surfaces even if they are not directly contacted by fire.
Kitchen and other specific fires can spread residue throughout an entire building causing long lasting odors and leaving residue if not cleaned or neutralized.
If you’ve been affected by tragic loss in the home or business, F&WDR’s compassionate and discreet crime scene cleanup experts are available 24/7 and can arrive within a few hours of your call. We will help you move past emotional trauma and onto the road to recovery. Other biohazard conditions require expert training to properly address as well.
Discover F&WDR’s full range of expert restoration services, including water, fire, storm damage repair, and mold removal. Visit our services page for complete details and see how we can restore your property effectively.
Fire & Water Damage Recovery is a leading cleanup and restoration company serving the Oakland, San Jose, San Francisco and Santa Rosa areas.
We’re fully licensed, bonded, insured and certified.
In fact, our technicians are trained to our industry’s highest certifications and are continuously updating their training.
Whether you’re suffering from minor damage, or your situation is more significant, there is no job that is too big or small for us to handle
First, in an emergency water damage situation, we will dispatch technicians to the location to commence mitigation and stabilization measures. This may include building temporary enclosures to isolate the affected area, extracting any standing water, placing air cleaning and filtering equipment, moving or protecting furniture and contents, and performing selective demolition to allow plumbing or other repairs of the emergency water damage source. At this point, a Project Manager will assess the entire scope of the damage to your property to see exactly what needs to be done and provide an estimate of cost and schedule. The drying process varies based on the amount of moisture saturation in the various materials and the environmental conditions.
In cases of fire, we can dispatch emergency responders to board-up and secure your property from further damage or other risks. We will then assess your property to discover the extent to which fire, smoke, soot, heat and moisture have impacted both building materials and contents, and we will also inspect for safety and health issues.
For mold cases, an in-person inspection is necessary because mold often spreads and affects concealed or associated areas. Having a mold test conducted by an independent testing agency is always recommended. Identifying the specific type of mold and having a healthcare professional write the clean-up procedures, as well as providing post-cleaning testing, is the best practice for the homeowner.
For all projects, we keep thorough documentation including photos, samples, and reports we can send to your insurance adjuster, as needed, to process the insurance claim quickly and seamlessly.
F&WDR will be onsite at your property within an hour to an hour and a half of your call. We’ll take the time to properly evaluate the damage and assess your situation. If immediate water removal is required, we will start at once.
We keep our prices reasonable and competitive. Plus, we guarantee all our services. If one of our services is not done right for whatever reason, we will come back, fix it and make it right, Guaranteed.
F&WDR is very highly rated on Yelp and Google Business, showcasing our commitment to excellent service, quality workmanship, and customer satisfaction through stellar reviews and positive feedback. We are a local, women owned business dedicated to our community.
In a recent survey of Fire & Water Damage Recovery customers who were asked why they chose Fire & Water Damage Recovery and what they liked about us, this is what they had to say:
Don’t wait until disaster strikes—be prepared. Schedule an Emergency Response Preparation plan meeting with FWDR today and gain peace of mind knowing you’re ready for any emergency. Trust our experts to safeguard your property when it matters most.
At F&WDR, we understand that navigating restoration and cleanup processes can raise many questions. To help you feel informed and confident, we’ve compiled answers to some commonly asked questions about our services, procedures, and what you can expect from us.
F&WDR offers comprehensive restoration services, including water damage restoration, fire damage repair, mold removal, sewage damage remediation, biohazard cleanup, and emergency preparedness planning. Our skilled team is equipped to handle various emergency situations, ensuring your property is restored to its original condition as quickly as possible and the people around these situations are safe.
We prioritize rapid response for emergency situations to minimize damage. Our team is available 24/7 and strives to arrive at your property within an hour and a half of your call. Fast action is crucial in preventing further damage and ensuring an efficient restoration process.
Ensure your safety first—avoid entering hazardous areas, turn off electricity if water damage is present, turn off the water supply if the water is causing additional damage, and follow any emergency guidance. If possible, document visible damage with photos for insurance purposes. Retrieve your insurance information and contact an adjuster is possible. Our team will handle the assessment and mitigation upon arrival.
Yes, F&WDR assists clients with the insurance claims process. We provide thorough documentation on damage and work directly with your insurance company to simplify the claims process. Our goal is to help you navigate paperwork smoothly while focusing on restoring your property. The policy is in your name and Insurance will need to have you involved throughout the process. You may choose to transfer an Assignment of Benefits to F&WDR for us to be able to deal directly with the Insurance representatives.
The time needed varies based on the type and extent of damage. Our goal is to dry everything in place with the minimum of removal. These cases put you back into pre-damage conditions the fastest, often within a few days. Minor repairs may take a few days, while more extensive restoration could take weeks. We provide an estimated timeline during the initial assessment to keep you informed throughout the project.
Contacting F&WDR is easy. Call us anytime for emergency assistance or visit our website to schedule a consultation. Our customer service team is ready to help with your questions and set up a service plan that meets your needs.
Have questions or need immediate assistance? Contact F&WDR today for expert guidance and swift restoration services. Our friendly team is here to help you every step of the way. Reach out now!
Stay informed and prepared with expert insights from F&WDR. Our blog covers essential tips, industry news, and practical advice on handling property restoration and disaster preparedness. Explore our posts to gain valuable knowledge and protect your home or business.
Fire Damage
15 min read
Wildfires are a growing concern in California, and homeowner associations (HOAs) play a critical role in safeguarding communities. Proactive preparation and effective response strategies can make a significant difference in protecting lives, homes, and properties. In this blog post, we’ll explore essential steps HOAs can take to mitigate wildfire risks, including creating defensible spaces, maintaining fire-resistant landscaping, and ensuring evacuation plans are up to date.
We’re Here for You When You Need Help! If you’re in need of complete restoration services in the Bay Area, we’re here to help! This client testimonial gives you great insight into our process and our ability to work with our clients in traumatic times. We know that when you call us, you’re going through something difficult. We want to …
Why Our Clients Appreciate Our People-First Approach! At Fire and Water Damage Recovery, we take pride in recognizing the people affected by the emergencies that we tend to work on. Whether it’s someone’s home or a place of business, we know that these tragic turns have a ripple of consequences that touch many lives. That’s why we make our guarantee …
F&WDR is a family-owned and operated local company with four locations to insure a quicker response and better service to San Francisco, Oakland, San Jose, and Santa Rosa.
