Last Updated: August 27, 2026

Welcome to waterdamagerecovery.net, the website of Fire & Water Damage Recovery (“F&WDR,” “we,” “us,” or “our”). By accessing or using this website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with these Terms, please do not use this website.

These Terms govern your use of our website and describe the terms applicable to communications, including SMS/text messaging, that you may receive from us.

1. Use of Our Website

You may use this website for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website for any unlawful or unauthorized purpose
• Attempt to interfere with the operation or security of the website
• Access areas of the website that are not intended for public use
• Submit false, misleading, or fraudulent information
• Use automated systems to access or collect information from the website without authorization
• Reproduce, distribute, modify, or exploit website content without our written permission

We reserve the right to restrict or terminate access to the website if we believe a user has violated these Terms or applicable law.

2. Restoration Services

Information provided on this website is intended to provide general information about Fire & Water Damage Recovery and the restoration services we offer.

Our services may include water damage restoration, water removal, water damage repairs, flood damage cleanup, fire damage restoration, fire damage repair, smoke damage cleaning, mold removal, storm damage cleanup, sewage damage cleanup, trauma scene cleanup, catastrophe recovery, animal droppings cleanup, contents restoration, and reconstruction services.

Information on this website does not constitute a binding offer or guarantee that a particular service will be available in every situation or location.

Actual services, pricing, scope of work, schedules, materials, and other project terms will be determined based on the specific circumstances of your property and any applicable written agreement, estimate, contract, or authorization.

3. Estimates and Project Agreements

Any estimate, proposal, or information provided through this website is for informational purposes unless expressly incorporated into a written agreement.

A service agreement, contract, authorization, or other written documentation may be required before certain services are performed.

The scope, price, and timing of restoration work may change based on conditions discovered during inspection, mitigation, demolition, drying, cleaning, restoration, or reconstruction.

4. Emergency Services

Fire & Water Damage Recovery provides emergency restoration services. However, references to emergency response times, availability, or estimated arrival times on this website are not guarantees.

Actual response times may be affected by weather, traffic, the severity or number of emergencies occurring at the same time, property access, safety conditions, staffing, and other circumstances beyond our control.

If you are experiencing an immediate threat to life or safety, contact 911 or the appropriate emergency services before contacting a restoration company.

5. Insurance Claims

Fire & Water Damage Recovery may provide documentation and other assistance related to insurance claims. However, insurance coverage, payment, deductibles, policy interpretation, and claim decisions are determined by the applicable insurance policy and insurance company.

We do not guarantee that an insurance company will approve or pay for any particular service or expense.

You remain responsible for understanding your insurance policy and any financial obligations associated with services provided to you.

6. Website Content

We make reasonable efforts to provide accurate and current information on this website. However, we do not guarantee that all website content is complete, accurate, current, or free from errors or omissions.

Website content may be changed, updated, or removed at any time without notice.

Nothing on this website should be considered professional, legal, insurance, engineering, medical, environmental, or other specialized advice.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, products, or services.

We are not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services. Your use of third-party websites is subject to the terms and policies established by those third parties.

8. Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, photographs, videos, designs, and other materials, is owned by or licensed to Fire & Water Damage Recovery and is protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial purposes related to evaluating our services.

You may not reproduce, modify, distribute, publish, sell, or otherwise exploit website content without our prior written permission.

9. User Submissions

If you submit information, comments, photographs, reviews, or other content through our website, you represent that you have the right to provide that information and that it does not violate the rights of another person or entity.

You should not submit sensitive information through a website form unless it is reasonably necessary for your inquiry or service request.

Our collection and use of personal information is governed by our Privacy Policy.

10. SMS/Text Messaging Terms

By providing your mobile phone number and affirmatively opting in to receive SMS/text messages from Fire & Water Damage Recovery, you agree to receive text messages from us at the number provided.

Types of Messages You May Receive

Depending on the services you request and the type of consent you provide, SMS/text messages may include:

• Appointment confirmations and reminders
• Service appointment updates
• Technician arrival or scheduling notifications
• Restoration project updates
• Service-related notifications
• Estimate or service follow-up messages
• Customer service communications
• Requests for additional information related to your service
• Account or customer notifications
• Other messages related to services or communications you have requested

If you separately opt in to receive promotional or marketing text messages, you may also receive promotional offers, service announcements, or other marketing communications.

Message Frequency

Messaging frequency may vary.

The number of messages you receive will depend on your interactions with us, your service requests, appointments, project status, and the type of SMS communications to which you have subscribed.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge you for text messages or data according to the terms of your wireless plan. Fire & Water Damage Recovery is not responsible for these charges.

How to Opt Out

To opt out of SMS messages at any time, text STOP.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from us unless you provide consent again.

You may also contact us directly to request that SMS communications be discontinued.

Help and Support

For assistance, text HELP or visit our website at waterdamagerecovery.net.

You may also contact Fire & Water Damage Recovery using the contact information provided on our website.

SMS Consent

Providing consent to receive SMS messages is not a condition of purchasing goods or services.

SMS consent is not shared with third parties or affiliates for their own marketing or promotional purposes.

Information necessary to operate our SMS messaging program may be processed by service providers that assist us with delivering text messages on our behalf.

11. Privacy Policy

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

Privacy Policy: https://waterdamagerecovery.net/terms-conditions/

By using this website or submitting information through our online forms, you acknowledge that you have reviewed our Privacy Policy.

12. Terms and Conditions

These Terms & Conditions govern your use of waterdamagerecovery.net and our SMS/text messaging program.

Terms URL: https://waterdamagerecovery.net/terms-and-conditions/

If a separate written service agreement or contract applies to services you purchase from Fire & Water Damage Recovery, the terms of that agreement may also govern the applicable services.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

Fire & Water Damage Recovery does not guarantee that:

• The website will always be available or uninterrupted
• Website content will always be accurate or complete
• The website will be free of errors, viruses, or other harmful components
• Any particular service, result, response time, or outcome will be achieved

Nothing in these Terms limits any rights or protections that cannot legally be waived or limited under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Fire & Water Damage Recovery and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use this website.

This limitation does not apply where liability cannot legally be excluded or limited.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Fire & Water Damage Recovery and its owners, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from your misuse of the website, violation of these Terms, or violation of another person’s rights.

16. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms, to the extent permitted by law.

17. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable in the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

18. Contact Us

If you have questions regarding these Terms & Conditions, our website, services, or SMS/text messaging program, you may contact us:

Fire & Water Damage Recovery
Phone: 1-510-394-0980
Website: waterdamagerecovery.net

SMS Assistance: Text HELP
SMS Opt-Out: Text STOP

By using waterdamagerecovery.net or opting in to receive SMS/text messages from Fire & Water Damage Recovery, you acknowledge that you have read and agree to these Terms & Conditions, subject to any additional terms contained in a separate written service agreement.