Air Mover
A high-powered fan used to increase airflow and accelerate the drying of wet surfaces.

Air Scrubber
A filtration device that removes airborne contaminants like dust, mold spores, and odors.

Antimicrobial Treatment
A cleaning solution applied to prevent the growth of bacteria, mold, and other microorganisms.

Black Water
Highly contaminated water from sources like sewage backups or floodwaters that can pose serious health risks.

Board-Up
Emergency service that secures a property by covering damaged windows, doors, or openings after a loss.

Category 1 Water
Clean water from a sanitary source, such as a broken supply line.

Category 2 Water
“Gray water” that contains some contaminants, such as water from washing machines or dishwashers.

Category 3 Water
“Black water” that is grossly contaminated and hazardous to health.

Contents Restoration
The process of cleaning, repairing, and restoring personal belongings damaged by fire, water, or mold.

Dehumidifier
Equipment used to remove excess moisture from the air to aid in the drying process.

Demolition (Demo)
The removal of damaged building materials that cannot be salvaged.

Drying Equipment
Tools such as air movers and dehumidifiers used to eliminate moisture from structures and materials.

Drying Log
A record of moisture levels, temperature, and humidity used to track progress during a restoration project.

Emergency Services
Immediate response services provided 24/7 to mitigate damage after a loss.

HEPA Filter
A high-efficiency particulate air filter that captures very small particles, including mold spores and dust.

Mitigation
The process of preventing further damage after a disaster, such as water extraction or board-up services.

Moisture Mapping
The process of identifying and documenting moisture levels throughout a structure.

Moisture Meter
A device used to measure the moisture content in materials like wood, drywall, and flooring.

Mold Remediation
The process of removing mold growth and addressing the source of moisture to prevent recurrence.

Pack-Out
The removal and transport of contents from a damaged property for off-site cleaning and storage.

Reconstruction
The rebuilding process after mitigation is complete, restoring the property to its pre-loss condition.

Sanitization
The process of cleaning and disinfecting surfaces to remove harmful contaminants.

Soot
Fine black particles left behind after a fire that can cause staining and odor.

Structural Drying
The controlled drying of building materials to prevent long-term damage and mold growth.

Thermal Imaging Camera
A tool used to detect hidden moisture behind walls and under floors.

Water Extraction
The process of removing standing water using specialized pumps and vacuums.

Water Mitigation
Actions taken to reduce and prevent further water damage after a leak or flood.